Technology is not Enough - Striving for Service Excellence
Universities are diverse organisations comprising hundreds of business units and multiple campus locations. Therefore, the responsibilities and activities in providing service to end users test the capability of IT service providers.
The SPUSC007 Conference draws upon the expertise of university staff and industry leaders across the South-Pacific region, for the benefit of delegates to gain insight into skills, knowledge, technology and initiatives to address the ever-present challenge of striving for service excellence.
SPUSC007 was held at the Crowne Plaza Royal Pines Golf Resort & Spa on the Gold Coast from 26 – 30 November 2007.
Conference Photos on Picasa
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Executive Director EPA
CIO Qld Government
Author and Sociologist
Sponsor Plenary Speakers
Group Product Manager, Microsoft
Senior Consultant, Adobe Systems
Google Enterprise Education Lead
Google Apps: Enabling collaboration for Education
Retired Professor of Computer Science, UQ
Adobe UQ UQconnect Nuance AusCERT AARNet Key Server Macquarie Edsoft Symantec RSA EMC Netspot Dimension Data Computer Lab Solutions Axios Citrix Google Lucid IT Uecomm Cyberclean Touchpaper NEC Frontrange Dell SAS ProCurve Networking Microsoft Leading Solutions inTechnology SGI Ricoh ProActive Services Women in Technology Hedloc Technical Architecture Solutions Infinite Systems Elluminate