Why you should attend SPUSC007

• Hear from industry leaders speaking on a range of technology and service topics to develop your knowledge and skills.
• Gain insight into the challenges of university environments that can be applied to your own workplace.
• Network with peers from universities in the South Pacific region to expand your contacts within a community of IT service providers, and learn how they work.
• Develop customer service, communications and technology skills through participation in workshops.

Who will attend SPUSC007?

IT service providers from universities throughout Australia, New Zealand and the South Pacific region will attend SPUSC007. Delegates will work on Help Desks, in Desktop Support or Client Service, or in any role where staff provide services to the end user. SPUSC007 is expected to attract more than 250 delegates, exhibitors, speakers and support staff.

007 Theme

The conference theme for 2007, inspired by James Bond, is “Technology is not enough: Striving for Service Excellence.” Technology is developing rapidly, but we are reminded that technology is not enough; we must provide service excellence with value-added benefits, which will enable IT service organisations a competitive advantage to ensure long-term sustainability within their universities.