Presentation Templates
	James Bond Themes

The Call for Papers for SPUSC007 is now closed.

Important Dates

Submission deadline: 31 August 2007
Notification: TBA
Powerpoint submission deadline: 12 November 2007
Conference: 26-30 November 2007

In the year 2007, the conference theme is inspired by James Bond, "Technology is not enough: Striving for service excellence." In keeping with the theme, there will be two streams: technology; and service. Papers relating to these streams, or relating to the James Bond theme will be highly regarded by the program committee. Some suggestions (reserve your idea early!) Topics of interest include, but are not limited to:

• New technologies
• Managed desktop
• Managed fleet service infrastructure
• Service desk software
• Mobile offices
• Security
• Technical writing
• Communication
• Responsiveness
• Customers
• ITIL
• Quality/Standards
• Availability
• Risk management

Do you have something of interest that doesn't fit any of the topics above? This could be an interesting case study, implementation of new technology, or research in the field of technology or customer service. Whatever it is, we would like to hear about it.

Speakers are encouraged from University, Research, Government, and Industry sectors.

Format for Submission

Authors wishing to give a presentation must provide the following as a Word document or pdf:

• Name, job title, organisation
• Email address
• Phone number and mobile phone number
• A short biography of your qualifications and/or experience (100 words)
• Key terms or topic (taken from the list above or James Bond theme)
• Description of presentation (between 250 and 500 words)

Authors should aim for presentations of 30 minutes duration, including question time. A formal paper is not required but we would expect to make the PowerPoint material available to delegates.

Submissions should be sent by Email to the SPUSC007 conference organiser, or phone 07 3550 3100.

Due Date

The deadline for submissions is Friday 31st August 2007.

Sponsors

Gold, Silver and Bronze sponsors have the opportunity to put forward speakers for consideration in the program. All speakers are considered based on their value to the delegates and the importance of providing a balanced program.

Gold sponsors have the opportunity to put forward a speaker for consideration for a plenary session. For more information about sponsorship opportunities for SPUSC007, click here.

Learning from colleagues in similar situations at other Australian universities is a valuable component a conference such as SPUSC007. Please circulate this call for papers to your colleagues and encourage them to participate.

If you have a query about the call for papers, please contact:

Event Solutions
Jenny Marsden, Director
PO Box 6127
Mitchelton QLD 4053
Email
Phone: 07 3550 3100
Fax: 07 3550 3150
Web: www.eventsolutions.com.au